Holiday FAQ

Customer Support Hours

Have questions about your order, subscription, or account? Our Customer Support team is happy to help.

Hours: Sunday through Friday from 9:00am PST to 5:00pm PST
Email: orders@sightglasscoffee.com
Phone: 415.861.1313


Holiday Shipping

We will be subject to industry-wide shipping delays from USPS and other delivery services this season. While we are doing our best to fulfill orders, unfortunately, we are not able to shorten shipping times.  We also cannot guarantee when orders will be delivered to you once it leaves our facilities. 

Due to the increased volume with USPS this holiday season, the tracking info provided by their service may not always be reflected in real time, and occasionally up-to-date tracking information may be delayed as well

We encourage you to order early to avoid shipping delays. For gifts to arrive by December 24th, we recommend that you place your order by December 10th. 

More about shipping and returns here


Current Offers

20% off coffees: Offer valid from 11.23.2021, 12:01am PST  to 11.29.2021, 11:59pm PST. Use promo code WINTER20 at checkout on sightglasscoffee.com to receive 20% off coffee products in your order. Not valid for subscriptions, non-coffee items, wholesale orders or in-store orders. Cannot be applied to previous purchases and cannot be redeemed for cash. Cannot be combined with any other offer or discount. Terms are subject to change and while supplies last.